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The King’s Speech: A new deal for working people

The King’s Speech was delivered in Parliament on 17 July 2024. The speech outlined the new Government’s plan for legislative reform, which seeks to promote “security, fairness, and opportunity for all”. This article looks at the proposed bills and new legislation reform that hopes to achieve this.

ARAG Access to justice conference - Panel discussion

The ARAG Access to Justice Conference 2024 served as a platform for uniting legal experts, tech innovators, and social advocates to address pressing questions and chart a course toward a more accessible and equitable future. This is the panel discussion from the event, ARAG UK CEO, Tony Buss.

Holiday from hell - Part three: Valet parking

How can vehicle owners make sure they do not fall foul of bad valet parking practices? In this article, Phoebe Callender, senior legal adviser at DAS Law clarifies the legal position of valet companies entrusted with the care of customer's vehicles while they are away on holiday.

Evolving the insurance claims supply chain

Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.

Roundtable: Can ESG unlock insurer value?

Insurance Post in association with CRIF recently gathered a group of insurance, underwriting and data experts to discuss how insurance providers can better evolve their ESG strategies in line with growing demand and responsibilities. This article recounts the most notable talking points.

Holiday from hell - Part two: Lost and damaged luggage

You may arrive at an airport when your bags fail to emerge onto the carousel, leaving you in an unfamiliar place with only a small selection of your possessions. Produced by DAS Law, this article provides advice on what to do if your luggage doesn’t turn up.

Digital claims: Closing the loop from FNOL to settlement

The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable. This article explores how to strike the balance between the benefits of an online and automated claims service, and the need for human intervention.

Better motor claims are no accident

The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.