Intermediary and Broker support
957 whitepapers and resources
Intermediary and Broker support
Broker Week: Meeting customer needs in a changing market
As inflation and the cost-of-living crisis bite, insurance customers are more likely to shop around for more competitive deals but also face the risk of underinsurance. This article explores how digital transformation is helping brokers, large and small, meet customer needs in the current market.
Customer experience case study: Wentworth Alexander
To provide its customers with the digital experience they expect, Wentworth Alexander decided to ditch the paper and modernise processes. This video case study highlights how the brokerage leveraged Applied Epic and its suite of integrated cloud-based products to meet its clients’ digital needs.
How to choose your insurance administration system
Advanced insurance administration technology promises to help insurers, MGAs and brokers to simplify processes, reduce costs and transform the customer experience. This short guide sets out the 10 essential questions insurance businesses should ask when selecting a new software provider.
How insurtech can help us better look out for our pets
The rapid increase in pet ownership in the UK since Covid-19 has highlighted the importance of pet insurance, but has the market kept up? This blog shines the spotlight on a sector ripe for transformation.
Broker Week: Digitalising broker efficiency
One of the critical aims of digitalisation is to drive efficiency and productivity in the business, using connected technology to conduct and complete business seamlessly and effectively. So, what can brokers do to achieve this? This article provides some top tips for brokers.
Blog: The need for insurers to develop more productive intermediary distribution networks
This blog highlights the need for insurers in the UK to develop more productive intermediary distribution networks and how Duck Creek’s Producer platform can help them to significantly enhance their producer partner relationships in today’s challenging market environment.
Legal expenses insurance - a beacon of hope in the civil justice wasteland
The civil justice system in the UK has become harder and harder to access, whilst the support mechanisms once available to help SMEs and families navigate a legal problem have been hollowed out. This article highlights why LEI has turned from a “nice-to-have” to an essential cover.
Unlock the potential of embedded insurance
The convenience of embedded insurance is making it one of the most desirable forms of insurance distribution for all parties involved. This content sheds light on the advantages and disadvantages of embedded insurance, and how insurers can unlock the full potential of embedded insurance.
Why motor insurance brokers should partner with an accident management company
An accident management company can offer an end-to-end, outsourced claims handling service to motor brokers, whose customers have been involved in an accident. This blog highlights five ways motor brokers can benefit by partnering with a specialist accident management company.
Justice on the brink - the role of LEI in mitigating the challenges facing the UK justice system
The impact of the pandemic on schools and our health services has been widely publicised, but the UK justice system is enduring challenges every bit as acute. This feature examines the consequences of the justice failure and the part legal expenses insurance is playing to mitigate it.