Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Fraud at the vets
Pet claims fraud is on the rise and insurers are developing or contemplating new tools against it: a database, cross-referencing strategies and pet photographs on policy documents. Download this article to read more about the risk indicators and the consequences of fraud.
Spotlight legal innovation: Listening to the lawyers
What are the challenges for law firms in the digital age – and how can the insurance industry help overcome them? Download this article to find out more.
Motor passenger drones: Look to the skies
The airspace above our cities could be the roadway of the future, but what will insurance look like in times to come? And what kind of policy would cover flying taxi cabs – motor or aviation? Post's article investigates.
Spotlight legal innovation: Catching up with the innovations
Insurers and lawyers don’t have a reputation of tech-savvy trailblazers. Yet some of them have adopted new technologies, including artificial intelligence. So, what works and what doesn’t? Download this article to find out more.
In-depth: Repair costs
Is the insurance industry being forced to subsidise road repair? This article focuses on industry concerns over extortionate bills submitted by Highways England, including £4,700 for a paint spillage and £46,000 for a barrier repair.
Making human intervention smart: Can man and machine ever work in perfect harmony?
Where does the successful adoption of electronic trading within insurance leave the trading relationship between underwriter and broker? This article highlights why new technology complements traditional methods and the importance of making any human intervention as smart as possible to add value.
Legal collective actions: The ins and outs of opting out
The Consumer Rights Act enables actions to be brought on an opt-out collective action basis, meaning competition law claims can be brought on behalf of a clearly defined cohort of claimants save those who take the positive decision to opt out. This article highlights the implications.
Digital gamification: Playing games
In the war for consumer attention, games could be a way for insurers to win over hearts and minds, and – most importantly – the customer’s time. This article looks at the opportunities for insurers to use games to increase customer engagement.
China’s internet explosion
Insurers are looking for new ways into China’s underserved market, yet a successful digital strategy will not only require investment but the right type of partnership. Download Post's article to find out more.
Claims management: A digital Lloyd's?
Lloyd’s of London, like the London market as a whole, is becoming more urgent about getting up to speed with modern technology – and claims is leading the way. This article focuses on how the claims community at Lloyd’s has been the one shining light in the trend towards the market’s modernisation.