EXL
EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 50,000 strong, with more than 50 offices spanning six continents.
All content by EXL
Moving beyond the RPA pilot stage: How P&C insurers can operationalise automation
A recent survey showed that 80% of P&C insurers are piloting or scaling RPA programs, yet many are struggling to achieve full-scale adoption of RPA. This paper provides advice to insurers on how to operationalise RPA and capitalise on the ability of automation to improve business operations.
Greeting your customers before they arrive: Strategies for a successful digital customer experience transformation
This whitepaper explores how organisations can successfully transform their customer experience using a bespoke blend of customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools.
Digital transformation: Bridging the gap between expectations and outcomes
Digital transformation is front and center for all of our customers today, but the promise of digital has yet to be achieved. To find out more about what’s behind the gap between expectations and outcomes, EXL partnered with Harvard Business Review Analytic Services to survey over 800 executives.
Video: Zurich transforms its global finance and accounting operations
In this video, Steve Birks, head of shared service delivery and Haug Scharnowski, head of finance operations talk about how EXL is leveraging its insurance and finance & accounting expertise to help Zurich transform its global finance and accounting operations.
GDPR has arrived - Now what?
With accountability as the new principle, GDPR requires that organisations not only comply in a sustainable manner but also demonstrate compliance on an ongoing basis. EXL's infographic highlights the steps you can take to achieve and demonstrate compliance both today and in the future.
Regulation Q&A: From GDPR to IDD, Brexit to the future of the PRA - What do insurers really think?
The regulatory landscape is constantly evolving. With this in mind, Post asked a number of senior insurance figures about some of the most pertinent changes that are afoot from GDPR to the IDD, and how they would like the situation to develop in a post-Brexit Europe.
GDPR: A great catalyst for enhancing customer experience
Ahead of its implementation on May 25th 2018, GDPR is one of the top board agenda items of every impacted organisation today. This whitepaper highlights why the real beneficiaries will be companies that put customer experience at the forefront of their delivery plan and approach.
GDPR Q&A with Nigel Edwards
In this Q&A, Nigel Edwards, senior vice-president and head of Europe at EXL, spoke with Jonathan Swift to discuss the incoming General Data Protection Regulation and its impact on insurers.
GDPR and its impact on insurance companies
The European Union’s General Data Protection Regulation is considered the most important legislation regarding personal data protection, globally. This whitepaper touches upon some of the more far-reaching challenges that GDPR poses for insurers before highlighting the opportunities presented.
A perspective on General Data Protection Regulation
This whitepaper provides an overview of the General Data Protection Regulation, indicating why it was needed, when it comes into force, what it entails for the impacted companies and how such companies can go about defining and implementing their compliance strategy.