Underwriting

865 whitepapers and resources

Underwriting

Customer retention: Mind the gap

Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.

Roadmap to EV adoption: Are fleets ready?

Transitioning to an electric vehicle fleet can significantly reduce an organisation’s carbon footprint, boost efficiency and sustainability, whilst ultimately bringing down costs. Designed for fleet specialists, this five-step guide provides a roadmap to help you start your electrification journey.