Underwriting
867 whitepapers and resources
Underwriting
Understanding customers and risk: Your cognitive future in the insurance industry
For insurance, cognitive computing has indeed arrived, and its potential to transform the industry is enormous. Already, cognitive systems are driving customer engagement through virtual digital agents and improving decisions for underwriters. This report highlights the implications for insurers.
Insurance fraud: Let's know our customers and their properties a little better
Misrepresentation at point of quote or sale has arguably been one of the biggest growth areas in insurance fraud. So why is the insurance industry seeing this trend and is it set to get worse? Download this article to find out more.
Global catastrophe recap: March 2017
Impact Forecasting evaluates the impact of the natural disaster events that occurred worldwide during March 2017. Topics covered: extensive severe weather hits the United States; Cyclone Debbie impacts Australia; proclaimed ‘coastal El Niño’ affects South America.
Review of the ABI and BIBA Code of Good Practice regarding support for potentially vulnerable motor and household customers at renewal
The ABI and BIBA jointly published a voluntary Code of Good Practice to support potentially vulnerable motor and household customers at renewal. This paper highlights eight examples of good practice identified in firms and the next steps to support vulnerable customers.
Reinsurance market outlook: April 2017
The April 2017 edition of the Reinsurance market outlook report provides a comprehensive analysis of the key variables in the market and highlights how April 1 renewals concluded with favourable terms for reinsurance buyers.
Cloudy with a chance of mishap: How weather insights can help insurers manage risk and drive client value
This executive report identifies opportunities for insurance companies to use weather data as an important asset in both managing operational and financial risks, as well as improving customer relationships. The report also explores future directions in the use of weather related information.
Claims management customer success story: Endsleigh Insurance
This case study looks at how Endsleigh Insurance leveraged LogMeIn’s Rescue Lens solution to create a “one-touch” claims process, empower claims handlers to easily capture evidence for law value claims electronically and deliver a fast, convenient claims process for its customers.
Future cities: Building infrastructure resilience
This report looks at how to improve the ability of cities and their infrastructure to withstand and recover from disasters. It includes three new pathways that will help city officials, businesses, communities and insurers work together to build greater city resilience.
An update to how insurance premiums are calculated
Customers may not appreciate the wide range of factors that insurers must consider when calculating premiums. This article provides advice to brokers on how to communicate premium changes to their clients by highlighting the key factors impacting separate business lines.
Reason Magazine 2016: Issue 2
2016 was a year characterised by severe flood events around the globe. FM Global has prepared a special report to show how we are addressing the perils of flooding and ensuring client operations remain uninterrupted. Read this and insights, news and opinions from the world of risk management.