Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
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The customer journey from now to 2030: How can the insurance sector rebuild trust and engagement over the next decade
This video focuses on the forces shaping the insurance customer journey from now to 2030 and how insurance providers can rebuild trust and engagement over the next decade.
Developing the claims operation of the future
It could be argued that of all the aspects of an insurance business, the claims function is experiencing the biggest change. Watch this video to find out more about the specific technologies driving future claims operations and what this means for the customer claims journey.
Deeply embedded data based operations in insurance
Data is no doubt a topic that underpins the move to a new digital future. Watch this video for advice on how to manage data internally and how data can be used to assess the impact of your workforce.
Helping 'Generation Y' employees adjust to a new work/life balance and managing a new insurance workforce
In this video, an expert panel discuss how insurers can meet the needs of ‘Generation Y’ employees and reap the benefits of an engaged, healthy and motivated workforce.
Upskilling and training to build a digitally literate workforce ready for modern business
As well as providing your workforce with the latest digital equipment, tools and solutions, it is important to ensure that your employees are ready with the knowledge to utilise them. Watch this video to find out how to build a digitally literate workforce ready for modern business.
A tour of the modern office: Is there a need for large scale office space in the post-Covid business world?
The change in where we work has happened overnight, with Covid-19 causing the mass migration of insurance staff away from traditional office environments and contact centres. In this video, an expert panel discuss whether the change is permanent and what the future holds for large scale offices.
Webinar: Micro mobility and the transport models of the future
Tackling the big questions laid out in the Department for Transport’s Future of Transport Report, an expert panel featuring representatives from the RAC Foundation, Delta EE, Zego and Axa discuss micro mobility and the transport models of the future.
Webinar: How does the motor insurance industry react to the coronavirus outbreak?
In this webinar, an expert panel discuss: what contingency plans have been put in place by the motor insurance industry to react to the Covid-19 outbreak; the impact on the wider motor supply chain; the potential impact upon the adoption of electric vehicles and autonomous driving.
Motor Mouth podcast 11: Technology the driver in motor insurance
As the world moves through the coronavirus pandemic, the need to utilise new technology has been made starker. In this podcast, Jonathan Swift, content director of Insurance Post and Mike Brockman, CEO and founder of Thing Co discuss whether motor insurance can reap the benefits of new technology.
Motor Mouth podcast ten: From car salvage to the future of work – what is the future of motor insurance?
In this podcast, Insurance Post’s director of content, Jonathan Swift and Neil Joslin, chief operating officer, E2E Total Loss Management discuss how the motor insurance sector will adapt to the challenges being presented at the moment, from car salvage to the future of work.