Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
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Why generative AI is a commercial insurance game-changer
Experts will tell you that artificial intelligence is the next big thing to happen to commercial insurance, but that’s only partly correct. This article highlights why artificial intelligence isn't the future of commercial insurance but an already embedded part of operations today.
How AI can transform insurance contact centres
The reputation of the industry, and its impact on customer attitude and behaviour, is a constant concern for many. This article explains how artificial intelligence technologies have the potential to revolutionise insurance contact centres, and address several challenges simultaneously.
Scale of insurers’ fight for tech talent laid bare
In August 2023, there were 549 job adverts on LinkedIn posted by insurance companies that featured the terms AI, data science, machine learning or automation. This article reveals, the amount of competition insurers face in attracting tech talent and the type of skills providers are hunting for.
Why AI is a critical requirement for an insurer
In this article, Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
How Chat GPT plans to revolutionise general insurance
In this article, Insurance Post asked Chat GPT to explain what it will do for the general insurance industry and sheds light on what the generative AI system had to say.
Five key takeaways from Post's AI roundtable
Insurance Post gathered a group of insurance technology experts to discuss the rapid rise of AI and how insurers need to position themselves to respond to the changing business landscape. This article recounts some of the most notable talking points from the conversation.
How big data and AI could slash insurance costs
This article explains how by harnessing the power of big data and AI, insurers can encourage healthier habits to reduce claims and cut costs.
Three insurance industry challenges for Gen Z to fix
Use artificial intelligence as an assistant, don’t let inclusion be a tick box exercise, and shape your company’s climate change efforts was the advice to Generation Z who attended iCan’s Elevate conference. This article sheds light on three key challenges for Gen Z to fix.
How AI can mitigate increasing cost of extreme weather
Izik Lavy, CEO and co-founder of GeoX, discusses how insurers are using AI and aerial imagery to battle the extreme weather ushered in by the climate crisis.
Why cyber insurance’s evolution requires an AI injection
The frequency and intensity of cyberattacks are changing rules and throwing the insurance market into chaos. In this article, Hartmut Mai, president at Cyberwrite, argues AI is required to produce cyber insurance suitable for today’s business needs.