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Employment law: Not such a quiet year
While 2024 may not have produced many headline-grabbing changes to employment legislation, it has seen numerous reforms. This article highlights changes impacting: taxation; National Insurance; working time and holiday entitlement; flexible working arrangements; the Equality Act 2010.
Why customer satisfaction in general insurance is plummeting
The article looks into the latest Institute of Customer Service report, in which customer satisfaction in general insurance providers over the last 12 months has plummeted at the fastest rate since 2008.
Bridging the gap: Solutions for the subsidence skills crisis
Subsidence claims are indisputably on the rise and this trend is unlikely to go into reverse. This content highlights why the insurance market needs to radically rethink how it approaches this complex area of claims and how the industry can address the subsidence skills crisis.
How insurtech is transforming fleet risk calculations
The fundamental challenge for insurers has always been how to calculate risk accurately. This article explains how a first notification of risk approach allows insurers and fleet managers to be notified of potential risks well before any incident has taken place.
Video: 2023 results 2024 plans
In this video, Tony Buss, CEO of ARAG UK, talks about how the business fared in 2023 and the ongoing integration of DAS UK, which was acquired by ARAG during the year.