FCA
103 whitepapers and resources
FCA
CII policy briefing: FCA thematic review on general insurance appointed representatives
Following concerns highlighted in its latest business plan, the Financial Conduct Authority (FCA) has published the results of a detailed thematic review into general insurance firms using the appointed representatives regime. This CII policy briefing highlights the main findings and material risks.
CII public affairs update: Issue three 2016
The CII's public affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers: the FCA's risk outlook; PRA feedback on general insurance stress test; MiFID II developments; EIOPA EU-wide insurance stress test.
Video: Improving access to justice
The FCA’s review into add-ons has pushed legal expenses insurance into the spotlight. In this video, Post's Katie Marriner joins Arag’s Tony Buss and Higos' Ian Gosden to find out what the future holds for legal expenses insurance and what makes a firm stand out in terms of broker service.
The admin fee rip-off
In this one page article, Rebecca Rutt, senior insurance writer, Money Saving Expert, sheds light on the view that customers are being ‘duped’ by unfair administration fees and why the regulator needs to get involved to enforce a blanket ban on unfair extras.
Thematic review: Fair treatment of long-standing customers in the life insurance sector
The FCA conducted a thematic review to assess how firms were operating their investment-based life insurance product closed-books and to determine if they were treating their closed-book customers fairly. This paper sets out how the FCA conducted its review, key findings and expectations for firms.
Video: Expertise from A-Z with Sarah Mallaby
In this video, Allianz head of technical claims Sarah Mallaby shares her thoughts on whether the Jackson reforms were a success or not; what the changes in the threshold for personal injury claims might mean; and why Allianz is not a soft touch when it comes to fraudulent claims.
Strengthening accountability in banking and insurance
The PRA and the FCA consulted on a set of proposals for the provision of regulatory references in respect of individuals applying for certain roles at deposit-takers, insurers and investment firms. This policy statement provides information on the corresponding rules that have been made by the PRA.
Trust in insurance campaign: SMEs - all things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued? Download this article to find out.
Video: Unbreakable bundles - How to sell insurance add-ons
In this video, Lesley Attu, product development manager, ARAG, talks you through what you need to know about “unbreakable bundles”, ahead of the upcoming FCA changes.
Price optimisation for insurance - optimising price; destroying value?
Price optimisation is on the rise in UK insurance, driven by the insight that underwriters gain from big data. In his latest Thinkpiece, Duncan Minty considers how these events might influence the FCA’s current market study on big data, and how insurers might prepare for the regulator’s response.