Brokerage Management
813 whitepapers and resources
Brokerage Management
EPL explained - Employment practices liability insurance
In this video, ARAG's Head of Sales and Marketing, Andy Talbot, talks about developments in the employment practices liability (EPL) market and explains the essential differences between EPL and standard commercial legal expenses insurance.
Supreme Court appeal in landmark holiday pay case funded by legal expenses policy
A Supreme Court judgment with far-reaching implications for staff who work irregular hours was supported by legal expenses insurance. This blog highlights how the decision in Harpur Trust v Brazel marks the end of an employment case that has been funded under an ARAG Group Legal Solutions policy.
Video Q&A: Kingsbridge Insurance Brokers managing director Gary Williamson
At the BIBA conference in May, many heads were turned by the appearance of a hearse outside the venue in Manchester. In this video, Kingsbridge Insurance Brokers’ managing director Gary Williamson sheds light on why the vehicle was parked there and Kingsbridge’s future plans.
Fasten seatbelts for a bumpy ride
Businesses have clearly been feeling the financial squeeze for some time now and they continue to navigate turbulent economic conditions. This blog highlights how the wider economic situation is driving increased demand for commercial legal protection.
Switching insurance providers: Global consumer preferences
A growing number of consumers are comfortable using price comparison websites and buying insurance online, so how should insurance providers react? This short blog highlights why an engaging website and distribution channels are critical.
Breaking down the barriers between producers and insurers
Maximising the productivity, brand loyalty and experience of brokers is easier said than done. This podcast explores what needs to happen to improve the ease of doing business between insurers and producers, the role of data exchanges and how they can bridge the gap between separate systems.
Service first
This short blog outlines how research conducted by the Institute of Customer Service (ICS) has provided ARAG with vital feedback to monitor service levels over time and measure performance against similar businesses.
The benefits of technology for insurance brokers
This article investigates how modern technology can help the insurance industry move forward with greater flexibility and how brokers can reap the rewards of recent technological advances to plant the seeds of future growth.
Making sense of the census
This article considers how the latest government census will impact insurance and how brokers can create opportunities from the gathered data by learning more about their customers in order to provide tailored solutions.
Broker M&A: The Yanks are coming
US-broker Brown & Brown has firmly stuck its flagpole into UK soil by buying GRP. This article considers what this means for the wider sector and asks if more US-firms will stake their claim on the consolidators.