Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Insurance jobs - Mixing it up with the millennials
Are you sick of hearing and reading about millennials yet? In this short blog, Insurance Post’s Jonathan Swift sheds light on his interactions with millennials working in insurance and their perceptions of the industry.
Blog: Need a new CEO? You could do worse than look at your claims manager
In January, Rob Townend stepped up from UK claims director of Aviva to become managing director of UK general insurance and, in doing so, wrote the latest chapter in what has been a notable turnaround in terms of equality for claims folk. Download Jonathan Swift’s blog to find out more.
ADAS webinar: Negotiating the potholes of automated driving
As ADAS in its many guises becomes increasingly widespread, it throws up a host of repairer – and insurer – challenges. A panel of motor experts discussed the challenges head on at a recent webinar organised by Post in association with Auto Windscreens.
Rise of the machines: How artificial intelligence will revolutionise insurance
Over the course of the next 10 years, the insurance sector is likely to see artificial intelligence implemented within all sections of the value chain. This article looks at the impact of artificial intelligence on underwriting, claims and fraud detection.
Post's Broker Claims Research 2017
Between May and August this year, Post carried out research among brokers whereby they were invited to score insurers across different classes of business based on their claims handling performance. In this article, Jonathan Swift examines the results of the research.
Insurance jobs: New era, new skills
How is the InsurTech revolution impacting the insurance industry’s workforce? This article outlines how the new wave of technological innovations are impacting the industry, what roles are vulnerable to automation, what skills are sought after in the digital insurance age and top tips for employees.
Broker insight: Find out how brokers choose insurance providers
To uncover the decision making process insurance brokers undertake when using or recommending insurance providers, we recently conducted 27 in-depth interviews with front-line decision makers. Focusing on four key areas, this report sheds light on brokers’ key considerations when placing risks.
Blog: Using robots to build trust
Headlines on the impact of artificial intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt Ventures, takes a closer look.
Roundtable: Digital is an attitude
With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.