Fraud
211 whitepapers and resources
Fraud
Tech trends #14: Deepfakes
Digital fraud is a growing challenge for property and casualty insurers, and the proliferation of deepfake technology is taking this challenge to a whole new level. This short video sheds light on this latest technology trend and how insurers can verify the authenticity of digital media.
SME perspectives: How fraudsters create fake identities
Insurers work hard to make sure they don’t write policies for individuals with fake identities, but bad actors work just as hard to avoid detection. This blog highlights how fraudsters create fake identities and how insurers can build a better mousetrap to catch fake insurance identities.
How to protect customers from fraud
In this article, Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks. This blog highlights why up to 85% of AI implementations fail and why change management holds the key to a successful deployment.
Three ways that AI can help special investigation units tackle fraud
Special investigation units play a valuable role in the claims lifecycle, but can act as a roadblock for claims if they can’t act at digital speed. This blog highlights three ways that assistive technology in the form of AI can empower SIUs to work effectively in the ongoing battle against fraud.
Fraud detection: The impact of more and different data
When it comes to detecting fraud, insurers know that better data means better fraud decisions. This blog highlights some examples of the benefits that external data sets provide for insurers and why effectively utilising external data makes the difference when stopping more fraud.
Commercial motor - the ongoing threat of fraud
At a recent roundtable hosted by Insurance Post, in association with CRIF Decision Solutions, counter-fraud specialists discussed the ongoing threat of fraud in the commercial motor space. This article provides a summary of the key discussion points and how commercial motor insurers can respond.
Assurant customer story: Leveraging AI to detect and mitigate fraud
Assurant’s leadership knew that technologies such as AI powered fraud detection would become invaluable to insurance and began evaluating methods to become an industry innovator. This case study highlights how Assurant’s SIU team leveraged Shift’s powerful fraud detection AI to mitigate fraud.
Five ways the cost-of-living crisis is impacting insurance fraud
Will the cost-of-living crisis lead to more fraud? Insurance Post and LexisNexis Risk Solutions surveyed the insurance market to assess how the current crisis is impacting fraud. This infographic highlights five ways the cost-of-living crisis is impacting insurance fraud.
Improving customer trust in quality data
This content explores the most important findings from the Insurance Post Fraud Survey Report 2022. Not least the significant concerns held amongst members of the insurance community about the uptick in opportunistic fraud resulting from prevailing economic conditions.