SAS
We make customer-centric insurance a reality. Harnessing the power of AI to give you a complete picture of your customers, their lives and their businesses.
SAS analytics decodes customers, so you can treat them as people, not policy holders. It means you can give them the insurance they need. Before they need it.
Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®.
All content by SAS
Has social distancing killed off traditional insurance call centres?
In this webinar, brought to you by Insurance Post in association with SAS, an expert panel discuss the lasting impact of the Covid-19 pandemic on claims handling and whether traditional contact centres will cease to exist in a post-Covid insurance world.
Six best practices to ignite the customer experience with IoT
The Internet of Things (IoT) extends digital customer experience to physical customer experience and customer journeys for ultimate brand distinction. This TDWI Checklist Report, outlines six best practices for data professionals and practitioners when using IoT to improve customer experience.
The state of insurance fraud technology
The Coalition Against Insurance Fraud, in partnership with SAS, conducted its fourth study to better understand how insurers are using technology to detect and prevent fraud. This report sheds light on whether insurers are succeeding with anti-fraud technology, challenges faced and future plans.
Model risk management for insurance
As technology advances, the ability to analyse vast amounts of data is driving up the requirement within the insurance industry for well governed risk management models. This content highlights the implications for insurance providers and why a robust approach to model risk management is required.
Innovation in pricing: The need to adapt
As insurers innovate, those at the core of insurers’ pricing and underwriting strategies face a growing need to adapt. Post held a roundtable, in association with SAS, to examine what is driving innovation in pricing and what challenges those changes present.
Spotlight: The future of pricing - A responsible revolution
Price comparison has changed the market dynamic, resulting in reduced coverage to achieve a cheaper offer at the expense of service levels and customer outcomes. This article looks at the changing dynamics of pricing, how incumbent insurers can survive in the future and regain trust from consumers.
Spotlight: The future of pricing - The evolution of pricing
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges. This spotlight looks at the factors insurers need to address in order to achieve pricing improvements.
Spotlight: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action. This article focuses on the implications for insurers.
Insurance industry perspectives and approaches to IFRS 17
IFRS 17 represents the most significant change in financial reporting for decades, but what does it mean for the insurance industry? This report sheds light on the insurance industry’s sentiment towards the IFRS 17 regulation and the steps organisations are taking to achieve compliance.
The connected insurer: Modernising insurance using analytics solutions built to harness the internet of things
This whitepaper explores how the internet of things (IoT) has the potential to radically disrupt the traditional insurance business model and modernise traditional processes, especially in how the sector assesses risks.