Roundtable: Can ESG unlock insurer value?

Insurance Post in association with CRIF recently gathered a group of insurance, underwriting and data experts to discuss how insurance providers can better evolve their ESG strategies in line with growing demand and responsibilities. This article recounts the most notable talking points.

Digital claims: Closing the loop from FNOL to settlement

The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable. This article explores how to strike the balance between the benefits of an online and automated claims service, and the need for human intervention.