One of the top challenges insurers face is increasing the efficiency of FNOL processes, especially during adverse weather events. This content looks at how insurers can leverage weather data to predict the inflow of claim-related calls, resulting in higher customer satisfaction among policyholders.
Lloyd’s of London recently drafted a prospectus on options for change within the sector. This blog looks at the way companies are embracing the digital revolution and discusses the new products, platforms and capabilities that are being developed to help streamline and optimise operations.
This whitepaper explores how a modern approach can help address the industry’s unique challenges, and how a semantic data hub enables insurance organisations to improve business intelligence and build smarter applications.
In this blog post, Brian Desmond, Chief Marketing Officer at Guidewire outlines why the cloud in terms of its technology and business model definitions is critical for an industry platform to perform at scale.
In this video Bill Madison, CEO Insurance, LexisNexis Risk Solutions, highlights the importance of a connected world to the insurance industry and outlines how data enrichment is different across the globe.
Policyholders have high expectations for a streamlined experience, but insurers must also consider the realities of rising fraud. This content looks at how insurers can balance the competing demands of catching fraud, authenticating good customers, and providing outstanding user experience.
While it’s easy to look at the most current software version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? This article highlights how your software vendor’s cloud journey can drive increased value to your organisation.
This case study looks at how Alfresco Content Services helped Liberty Mutual to digitise its Global Specialty business unit operations and the payoff is huge. The organisation expects to save $21 million over five years thanks to a massive reduction in paper, printing, and document storage costs.
It’s all smiles at California’s largest dental health plan thanks to sub-second access to enrollee and provider documents. This case study looks at how Delta Dental transformed processes across the insurance lifecycle with faster, easier document access.
Video: Zurich Insurance realises multi-million pound business value with rapid application development
The DevOps team at Zurich Insurance, working closely with the business, have developed a portfolio of low code applications increasing operational efficiency and customer engagement, leading to multi-million pound business value. Watch this video to find out more.