This article focuses on the launch of Guidewire’s first P&C insurance customer relationship management applications for Salesforce Financial Services Cloud. The article explores the use of CRM in the P&C market and the implications for customer experience.
This case study looks at how a Medicare Administrative Contractor (MAC) responsible for reviewing millions of claims annually leveraged EXL’s robotics solution and doubled claims review productivity as a result.
In this guide, we will present you with a high-level plan and tools to successfully start executing data-driven transformation in just 45 days using an Insurance Data Hub (IDH).
Claim litigation depends on quickly and accurately extracting information from large volumes of documents. However, this is often done using obsolete approaches. This whitepaper looks at the steps insurers can take to restructure and digitise the claims litigation process to improve performance.
An industry platform unifies three elements: software, services, and ecosystem. Given the remarkable pace of change in the property and casualty industry, this article highlights the five imperatives facing insurers that make an industry platform the right answer for the P&C industry.
Insurers are facing a number of challenges, forcing them to do more with less. Digital transformation is key but stops at claims payments, however this is set to change. Watch this video to find out how insurers can digitise the end of the claims journey by optimising processes.
Watch this video to find out how digital hybrid product delivery can help insurers place customers at the center of a service network focused on safety, wellness, and loss prevention.
In the quest to reduce costs and become more efficient through digital technologies, supplier payments is an area often overlooked within insurance. This guide highlights three reasons why global insurers are choosing Optal to optimise their payment processes and strip out hidden inefficiencies.
Watch Meteo Protect CEO Gabriel Gross explain how his company can make the weather more predictable. Using SAP HANA to analyse 80 billion weather observations a second, Meteo offers an insurance product that protects 10,000 farmers from catastrophic losses in the case of abrupt weather changes.
How an insurance industry platform helps insurers meet business and IT imperatives in a time of rapid change
The insurance industry finds itself in a time of accelerating technology-driven change. This blog highlights the consistent imperatives facing insurers and why insurers need to employ a platform that unifies three elements: software, services, and a partner ecosystem to power their businesses.