Guidewire delivers the industry platform that general insurers rely upon to adapt and succeed in a time of accelerating change. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. We are privileged to serve more than 350 companies in 32 countries. For more information, please visit www.guidewire.com and follow us on twitter: @Guidewire_PandC.
Back in April, the CEOs of UK insurers, brokers, and other providers, received a letter from the Financial Conduct Authority telling them to address poor customer service. This blog highlights how technologies can help insurers to manage and enhance customer relationships.
In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
In this blog post, Brian Desmond, Chief Marketing Officer at Guidewire outlines why the cloud in terms of its technology and business model definitions is critical for an industry platform to perform at scale.
As insurers continue to explore new ways to fight fraud, one thing they might consider is turning the models for identifying fraudulent claims on their head. This blog looks at how insurers could apply more intelligent white-listing of customers in order to speed up the fraud investigation process.
While it’s easy to look at the most current software version as the best version ever, what would happen if vendors instead looked at the long-term view of their platform? This article highlights how your software vendor’s cloud journey can drive increased value to your organisation.
This blog highlights how insurers are already making use of the Internet of Things (IoT) in motor insurance and how IoT can help insurers manage risks and claims in other areas including residential property, commercial property and general liability.
To successfully adopt cloud technology requires most insurers to identify and quantify business value. This blog post discusses how insurers can justify the investment to move to the cloud beyond just IT benefits.
The use of chatbots within the insurance industry is now becoming a reality. This blog highlights the implications of using chatbots as a customer communications tool and the importance of striking a balance between digitalisation and human empathy.
TD Insurance is part of the TD Bank Group, one of Canada’s largest financial services organisations. This short blog highlights how Guidewire is helping TD Insurance embark on the next phase of its transformation journey by migrating the Guidewire InsuranceSuite™ applications to Guidewire Cloud™.
In this article, Laura Drabik, Group Vice President of Business Innovation at Guidewire answers questions about her career within P&C insurance, her passion for insurtech, solving complex industry problems and humanising technology.