Found 24 whitepapers and reports for digitisation
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HSB Knowledge Squad Podcast: The role of business computer insurance in an evolving digital world
In HSB’s latest Knowledge Squad podcast, Mathew Prentice, Stacey Sheridan and Andy Meanock discuss how evolving working trends are impacting business computer-related insurance risks, and what key computer equipment exposures businesses need to consider.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Insurance must prepare for a rise in deepfake AI fraud
In this article, Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.
Podcast: Driving successful claims digitalisation in insurance
Insurance claims digitisation is much more than implementing new technology - it’s delivering superior experiences for adjusters, agents, and policyholders. Listen to this podcast to find out how insurers can unlock the full potential of claims digitalisation.
Webinar: Unlocking the small business opportunity
The SME insurance market is moving online and digital first. What’s the next move for insurers to stay competitive? Watch this webinar to find out how insurers can exceed SME customer expectations, personalise at scale and succeed in a crowded market.
Seven ways to modernise the claims experience - using what you already have
Filing a claim is a policyholder’s greatest moment of vulnerability and truth. How connected and competitive is your claims experience? Check out this eBook to discover how to mitigate claims leakage while delivering the modern, digital-first experience today's customers expect.
Harnessing responsible AI in the insurance industry
With many businesses shifting to an online presence, the insurance industry has sought to prioritise digitisation and foster innovation with a view to encouraging stakeholder collaboration and driving growth. This article sheds light on how insurers can take advantage of AI in the right way.
Understanding insurer motivations for modernisation and transformation
As the pace of change continues to accelerate and technology evolves, insurers are looking at ways to modernise existing technology, streamline operations, and achieve greater business agility. This content sheds light on insurers’ common motivations for modernisation and digital transformation.
2025 construction insurance risks report
Designed for insurance brokers, this report considers the key trends that will impact construction insurance risks in 2025, from the small tool theft epidemic to the technologies leading the sector’s digital transformation.
In-depth guide: Understanding current trends in the property and casualty insurance industry
The P&C sector is being reshaped by powerful forces – from inflationary pressures and digital transformation to evolving customer expectations and climate-related events. This blog examines the pressing trends impacting the P&C insurance market and how insurers can adapt, innovate, and thrive.