Microsoft
Microsoft Dynamics CRM helps you enable your people to develop meaningful and enduring relationships with your customers, while helping to improve profitability and operational efficiency. Whether you specialise in offering products for banking, wealth management, or insurance, the best way to attract and retain customers is to deliver an outstanding customer experience.
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Culture change: The future of insurance in the digital age
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post in association with Microsoft invited 14 industry experts to discuss the challenges ahead. Download this article for a summary of the discussion.
Customer experience in the insurance sector insight report
To achieve competitive advantage, a major focus for insurers is a push to improve the quality of their customer interactions. This report outlines the market forces driving change, opportunities that technology-led innovation can provide carriers and the next steps that insurers should consider.