AX
AX is the leading provider of intelligent vehicle protection and management technologies and replacement vehicles in the event of an accident, delivered via its two operating divisions: AX Automotive and AX Innovation.
AX helps businesses and drivers manage and protect their vehicles and in the event of an accident, provides accident assistance services including recovery, repair and replacement vehicles.
All content by AX
Four ways brokers can improve motor claims processes
It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction, it's essential to optimise your process. This blog highlights four ways brokers can improve motor claims processes.
What can brokers do to blossom in the ever-evolving EV insurance market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade. At a recent roundtable event, an expert panel discussed the implications and opportunities for motor insurance brokers. Download this article for a summary of the discussion and the key points addressed.
The case for outsourced FNOL: A guide for motor insurance brokers
The new FCA “price walking” regulations promise an end to the ‘race to the bottom’ and a shift towards improving customer service. This content focuses on how motor brokers can enhance claims processes to improve customer satisfaction, the importance of FNOL and five reasons to outsource FNOL.
Is it time to review your claims handling process?
Covid-19, Brexit and the FCA’s price walking ban have given insurance brokers food for thought about how to manage challenges in a way that improves customer service. This content focuses on why motor brokers should consider outsourcing claims handling processes to improve customer service.
The transition to electric vehicle insurance - what can brokers do to blossom in the ever evolving EV insurance market?
In this webinar, an expert panel discuss the opportunities for motor brokers to thrive in the EV insurance market and the steps brokers can take to ensure that products are fit for purpose as motorists transition to electric vehicles.
Adapting motor to an 'electric' world
Brokers are looking at ways to make “service” a unique selling proposition following the FCA’s ban on price walking, as they look to stand out from the crowd. This article highlights how FNOL and claims management partners can support motor brokers in attracting and retaining customers.
Taking the temperature of the electric vehicle market
The motor insurance industry is currently in a state of flux following the FCA’s price walking ban and the market’s transition to electric and hybrid vehicles. This content sheds light on the emergence of the EV insurance market and the opportunities for motor brokers to stand out from the crowd.
Five ways for motor brokers to make claims their USP
By creating a seamless process where claims handling becomes their USP, brokers can differentiate themselves in a crowded, competitive market and retain customers for years to come. This guide explores five ways motor brokers can make claims their USP.
How to choose the right accident management partner
The aftermath of a road traffic accident can be difficult to navigate for businesses of all sizes. This content highlights the benefits of outsourcing this task to a specialist accident management service provider and some key considerations when choosing an accident management provider.
Fleet EV adoption 2022: Are UK businesses adapting to the accelerated electric vehicle revolution?
Whilst largescale fleet and leasing companies are leading the ascent on new EV purchasing, a significant number of businesses are yet to introduce EVs to their fleets. This whitepaper focuses on how businesses are adapting to the accelerated EV revolution and attitudes towards electrification.