Claims
463 whitepapers and resources
Claims
Vlog with Martyn Mathews: Underwriting improvements through household claims data insights
In this video, Martyn Mathews, Senior Director of Personal Lines at LexisNexis Risk Solutions highlights how household insurance providers can underwrite with greater certainty by bringing together claims history with other data enrichment factors.
Motor LEI research report
How will products and prices evolve in motor legal expenses insurance after the implementation of the online injury claim portal? This report sheds light on the findings of a joint Insurance Age and Coral Insurance Services survey.
Business interruption insurance test case: Draft guidance for firms
This guidance sets out our expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
Webinar: Putting the I in AI - Enhancing claims decisions with AI and analytics
To make end-to-end touchless claims handling a reality, decisions typically made by humans should be complemented by artificial intelligence and analytics tools. Watch this webinar to learn more about the increasingly important roles of AI and predictive analytics in claims handling.
Putting the I in AI: Enhancing claims decisions with AI and analytics
Artificial intelligence promises to transform the insurance industry, but implementing AI technologies to enable touchless claims still has its challenges. This eBook looks at the steps insurers can take to successfully implement AI and make end-to-end touchless claims handling a reality.
Commercial property insurance: A digital divide?
A split is appearing in commercial property insurance between providers using digitisation and data enrichment and those yet to adopt these technologies. This report assesses commercial property insurance providers’ appetite for digitisation in general and for the use of data enrichment.
Decouple and digitise the leave claims process to address the Covid-19 surge
In the United States, group insurers are experiencing a volume surge in leave claims as much as seven times larger than their regular volume due to legislation related to Covid-19. This content focuses on how insurers can decouple and digitise the leave claims process to address the Covid-19 surge.
Webinar: How can insurers adapt to handling the large volumes of digital media now involved in claims?
Insurance companies today are dealing with high volumes of digital media associated with claims processes. In this webinar, an expert panel discuss the impact this trend has had on the claims process, how insurance companies can address this issue and provide a better customer experience.
Tax tribunals struggling to cope with remote hearings
Lawyers have warned that the suspension of UK tax tribunal cases during the Covid-19 pandemic has caused businesses to fail and prolonged uncertainty for many taxpayers. In this content, Lesley Attu, product development manager at ARAG outlines the latest developments.
Webinar: Managing claims content chaos with intelligent content services
Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. This webinar discusses how to improve customer retention and increase efficiency in the claims experience.