IT Solutions
132 whitepapers and resources
IT Products and Reviews
How confused.com and iovation fight ghost broking
Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.
Special report: Motor insurance research 2019 - Expert view
With ADAS on the rise, insurers need to better understand these technologies, including their impact on safety and claims, to derive the greatest benefits from them. National Windscreens managing director Jan Teo highlights how education can play a greater role in achieving this.
Equinix company fact sheet
Competing in the digital economy means becoming a business technology company first. This company fact sheet provides an overview of Equinix’s products and why Platform Equinix provides the global platform for digital business.
Transforming property inspections for a leading P&C insurer
The property and casualty insurance industry is ripe for digital interventions across the entire lifecycle - sometimes in unexpected areas. This case study focuses on how a leading U.S. P&C insurer collaborated with EXL to transform its antiquated inspection process.
Case study: Automating manual statutory filings with RPA to improve efficiency
To overcome the problems faced with handling 440 different statutory filings each year, this case study looks at how one of the top ten ranked insurance companies in the U.S. leveraged EXL’s RPA-driven solution to automate the process and reduce costs by $1M over five years.
The need for insurance-centric CRM
This article focuses on the launch of Guidewire’s first P&C insurance customer relationship management applications for Salesforce Financial Services Cloud. The article explores the use of CRM in the P&C market and the implications for customer experience.
Case study: Doubling claims review productivity
This case study looks at how a Medicare Administrative Contractor (MAC) responsible for reviewing millions of claims annually leveraged EXL’s robotics solution and doubled claims review productivity as a result.
Insurance data hub quick start guide: Accelerating your data-driven transformation efforts
In this guide, we will present you with a high-level plan and tools to successfully start executing data-driven transformation in just 45 days using an Insurance Data Hub (IDH).
Improving legal team effectiveness with digitised litigated claims information
Claim litigation depends on quickly and accurately extracting information from large volumes of documents. However, this is often done using obsolete approaches. This whitepaper looks at the steps insurers can take to restructure and digitise the claims litigation process to improve performance.
Five reasons an industry platform is the right choice for property and casualty insurers
An industry platform unifies three elements: software, services, and ecosystem. Given the remarkable pace of change in the property and casualty industry, this article highlights the five imperatives facing insurers that make an industry platform the right answer for the P&C industry.