Automation
251 whitepapers and resources
Other industries are investing heavily in AI - what can insurers learn from them?
In 2022, 25% of insurers will report widespread adoption of artificial intelligence. This blog highlights what insurers can learn about AI adoption from the automotive, retail and pharmaceutical sectors.
Case study: Centralising reinsurance programs for greater efficiency, simplicity & ownership
Sapiens ReinsurancePro automates the underwriting and administration of reinsurance, including treaty and facultative, ceded, assumed, and retroceded reinsurance. This case study highlights how a specialty insurer leveraged Sapiens ReinsurancePro to consolidate and streamline its processes.
Webinar: The CX lessons every insurer should know
In this webinar, an expert panel discuss how insurance customer preferences are changing and provide some tips on how insurance innovators can position their firms at the cutting edge of digital customer experience.
Adopt and adapt: The keys to tech-powered success for insurers
Driven by competition from insurtechs and global tech giants such as Amazon; insurers, brokers and MGAs have found themselves at the heart of a technology whirlwind. As we head into 2023, this blog highlights the latest innovations and the keys to tech-powered success for insurers.
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks. This blog highlights why up to 85% of AI implementations fail and why change management holds the key to a successful deployment.
SME perspectives: Why legacy claim platforms can't handle subrogation
More insurers are now aware that subrogation increases the bottom line, lowering loss ratios and increasing revenue. This blog highlights how insurers can leverage AI to solve historical data problems associated with legacy platforms and perform subrogation in an efficient, scalable manner.
Webinar: How can insurance providers unlock the power of ‘smart data’?
Smart data management has never been more important as insurers strive to communicate the value of cover to retain policyholders and write profitable business. In this webinar, an expert panel discuss how insurers can unleash the power of ‘smart data’ to achieve a granular view of customer risk.
Three ways that AI can help special investigation units tackle fraud
Special investigation units play a valuable role in the claims lifecycle, but can act as a roadblock for claims if they can’t act at digital speed. This blog highlights three ways that assistive technology in the form of AI can empower SIUs to work effectively in the ongoing battle against fraud.
Underwriters need AI to get out from between a rock and a hard place
Underwriters can often be stuck between a rock and a hard place – the need for speed on one side, and the limits to review accurately on the other. This blog highlights how AI gives underwriters the opportunity to square the need for speedy service with the need for accurate decision making.
Use AI to align complex claims with experienced adjusters
Claims handlers and adjusters have varying levels of experience and a range of specialties. This blog highlights how insurers can use AI to utilise these abilities most efficiently by aligning complex claims with experienced adjusters.