Claims
465 whitepapers and resources
Claims
Infographic: Connecting with the connected home
As new connected home technologies come to market, the general consumer interest in such technologies is growing. This infographic highlights consumer attitudes towards connected home technology and how insurers can leverage these technologies to benefit policyholders and reduce claims.
Global corporate & specialty claims video
Claims will always be the cornerstone of any large insurer, but Aviva believe in going the extra mile. This short video featuring Patrick Tiernan, Chris Hughes and Shaun Lemmon from Aviva GCS alongside Bibby Distribution and Aon demonstrates what this really means in practice. #AvivaClaims
In-depth - claims: The tech frontline
In this article, Insurance Age investigates how brokers can use technology to manage claims and help customers prevent them.
Case study: Confused.com prevents hundreds of fraudulent accounts with iovation
This case study looks at how Confused.com achieved a substantial decline in the number of ghost broker applications that converted into policies after implementing iovation. Confused.com and its insurer-partners have also used iovation’s data to prosecute multiple ghost brokers.
In-depth - claims: Part of the service
Providing a claims function is not something every broker does, but those wanting to retain business are offering the service to differentiate themselves and add value. Download this article to find out how brokers can better serve the needs of their clients during the claims process.
Abuse cover from a legal, insurance and risk management perspective
With abuse claims becoming more and more frequent, it is important to ensure that abuse cover is purchased which provides expert representation in the event that a claim is brought against a care provider. This article highlights the key considerations for care providers when purchasing cover.
How to improve claims data collection to dramatically reduce processing errors
In the insurance industry, processing errors can have costly and far-reaching effects including delayed or rejected claims, intermingled or incomplete records and broken trust with customers. This guide focuses on seven steps insurers can take to eliminate random claims processing errors.
Warranty insurance fraud
Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure.
Keeping pace with climate change
Climate change is gathering pace and while global leaders try to stem its impact and arrest its advance, companies must identify and manage their developing risks in the here and now.
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.