Claims
531 whitepapers and resources
Claims
Spotlight electric vehicles: Why personal lines brokers should make claims a USP
As the heart of the insurance experience, claims offer real opportunities for forward thinking brokers to steal a march on their rivals. This spotlight focuses on why personal lines brokers should make claims a USP and how brokers can help motor customers transition to electric vehicles.
Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers. Read this article to find out more.
Virtually amazing: Power virtual claims inspections with AI-enabled augmented reality from Guidewire & PLNAR
80% of insurance consumers say initiating claims through image-based mobile apps has a positive impact on the customer experience, while nearly 30% say sending an adjuster hurts it. This blog focuses on how insurers can power virtual claims inspections with AI-enabled augmented reality.
Can insurers configure their way through a storm?
Cleaning up Storm Eunice will take months and every home insurer will face the catch 22 that comes with mass notifications, mass customer needs and systems not configured to cope. This short blog highlights why modern configurable claims systems are essential for mounting a successful response.
What does 'good' look like for claims in 2022?
What do customers now expect from insurers when it comes to handling their claims? In this 30-minute webinar, Duck Creek Technologies, Beazley and Insurance Post explore the trends reshaping the claims landscape and how insurers can meet the expectations of claimants in 2022 and beyond.
Five reasons to outsource your FNOL process
FNOL data is essential for controlling costs in the event of an accident. When it comes to collecting information following an incident, obtaining accurate details in a timely manner is key. This content highlights five reasons to outsource your FNOL process.
Horses for courses - especially with claims management
This short blog highlights the importance of identifying claims with heightened risk and routing them at the earliest time to the right people for appropriate oversight.
Claims inflation weighing heavy on the shoulders of insurers
With insurers already facing a gruelling voyage of changing regulations and shifting contemporary consumer expectations, the last thing they need is raising costs. This short article briefly highlights how insurers can leverage digital technology to tackle claims inflation.
Claims - the genesis for digital transformation and cultural change
Insurers are continually striving to improve the claims service they offer and increase the speed at which claims are resolved. Featuring input from Ageas, AXA and Zurich, this spotlight focuses on why automation is vital to this process and the importance of digital skills within claims teams.
Pandemic pets and insurance
In the UK, 17 million households have pets and the number of pets insured has doubled in the last year. This content sheds light on the latest trends impacting the pet insurance market and the tools available to help pet insurers assess risks whilst also managing customer relationships.