Claims
465 whitepapers and resources
Claims
Video: Claims reimagined
This video provides information on Guidewire’s vision for leveraging intelligent automation technologies to reimagine the claims process through touchless claims handling that dramatically reduces costs while optimising customer claims experiences.
Infographic: 2021 UK pet insurance facts
The UK pet insurance market has almost doubled over the past 12 months, with 7.7 million pets insured in 2021 compared with 4.3 million pets insured in 2020. This infographic provides a snapshot of the UK pet insurance market in 2021 and highlights key market trends.
View from the top: Opportunities for home claims transformation post-pandemic
In this video, Michael Porter from CoreLogic talks about new insurtech trends, lessons learned from the pandemic and opportunities for home claims transformation.
Becoming strategic with intelligent automation in insurance: How three insurance companies are achieving their transformation goals
What will the insurance industry look like in ten years and what role will intelligent automation play? This whitepaper sheds light on how the world of insurance is expected to change by 2030 and three areas insurers need to focus on today in order to future-proof their business models.
The whiplash reforms - What does it mean for the broker market?
This whitepaper will help guide brokers through the whiplash reforms, explore what they mean to the broker sector and inform brokers on how they can successfully navigate the pitfalls they present.
Claims spotlight: How a bespoke service can ensure a better experience for customers
In taking a ‘listen, solve and deliver’ approach, insurance claims specialists can gain a deep understanding of the client and that means their policy wordings, what in-house resources they have and also, importantly, their philosophy. Download this claims spotlight to find out more.
Ransomware: A Darwinian challenge for cyber insurance
The process of adaptation is a fitting model for the cyber insurance industry amid the pressures presented by ransomware incidents and claims. This whitepaper examines the environmental causes of ransomware and makes recommendations for how the insurance industry can stem this threat.
The power of the data platform: One door to a world of insights
No-one can afford to be slow when handling insurance claims in the modern insurance space. This blog highlights the importance of hyper-personalisation and why the data platforms of the future hold the key to delivering an intimate customer experience.
A glimpse into the future of claims
Today's customers want quicker claim settlements, clear communications and complete visibility, whilst insurers are seeking new ways to lower claim expenses and increase claims accuracy. This blog highlights how innovations within the claims space can help insurers tackle the challenges ahead.
Closing the gap between the perceptions and reality of home insurance claims
When it comes to filing home insurance claims, consumer perceptions around premiums and claims experiences can impact renewals and even customer honesty. Based on a recent study of over 3,000 homeowners and renters, this content reveals the factors that impact fraud risk.