Claims
463 whitepapers and resources
Claims
What steps can businesses take to avoid an employment tribunal?
In this video, Stephen Moore, Partner and Head of Employment at Ashfords LLP explains some of the steps that employers can take to head off employment disputes and avoid tribunal claims.
Using lockdown to enhance the customer claims journey
Since the onset of Covid-19 and the shift to remote working, insurance companies have had to adapt their claims processes. In this video, an expert panel discuss what lessons have been learnt during lockdown and what the lasting impact will be on the customer claims journey.
Developing the claims operation of the future
It could be argued that of all the aspects of an insurance business, the claims function is experiencing the biggest change. Watch this video to find out more about the specific technologies driving future claims operations and what this means for the customer claims journey.
The London Market Claims Summary Report 2020
This report provides a summary of the key themes from the keynote session sponsored by Guidewire at this year’s Virtual London Market Claims event. Topics covered include: changing mindsets and skillsets; changing market dynamics; automation; enabling change; Blueprint One and the future of Lloyd’s.
Infographic: 2020 UK pet insurance facts
In the UK, 4.3 million pets are protected with insurance cover. This infographic highlights the trends, challenges, opportunities and growth drivers for pet insurance in the UK in 2020.
FOIL Update - The impact of Brexit on motor insurance
At FOIL’s recent roundtable, three experts provided their views on the Brexit landscape as far as motor insurance law is concerned. This summary looks at the concerns expressed by the speakers and what they believe the current position to be.
Dealing with breach of contract claims in uncertain times
Individuals and companies are more likely to breach their contractual obligations during a recession for a variety of reasons. Produced by Markel, this article focuses on breach of contract claims in uncertain times and some key considerations for both claimants as well as defendants.
Claims workplan in 60 seconds
This short video explains how Guidewire can help insurers determine the most effective workplan for each claim and ensure that claims are handled in the best possible way every time.
Insurance at risk: The search for safety in a changing world
As the insurance industry enters a new era, this whitepaper focuses on why insurers must move to a more proactive, customer-centric operating model to protect their policyholders and their own businesses in a post-Covid-19 reality.
Has social distancing killed off traditional insurance call centres?
In this webinar, brought to you by Insurance Post in association with SAS, an expert panel discuss the lasting impact of the Covid-19 pandemic on claims handling and whether traditional contact centres will cease to exist in a post-Covid insurance world.