Business Performance Management
385 whitepapers and resources
Business Performance Management
How UK insurers are making customers, not sales
Insurance businesses are actively exploring how to use cutting edge technology to make the entire experience of buying relevant insurance products a much easier one. But with so much innovation and choice, how do insurers make sure they are getting it right? Read this blog to find out more.
Webinar: The CX lessons every insurer should know
In this webinar, an expert panel discuss how insurance customer preferences are changing and provide some tips on how insurance innovators can position their firms at the cutting edge of digital customer experience.
Moving to the cloud is reshaping the insurance industry
With many employees working from home and digital business on the rise, insurers need a solution for managing, data, core systems and organisational needs. This whitepaper discusses the benefits of cloud computing for insurance companies.
The past, present and future of AI in insurance
How can insurance companies apply artificial intelligence to processes currently dominated by human intervention? This white paper sheds light on how AI can be applied to benefit many different parts of the insurance business beyond claims and fraud.
Accelerate speed to market for general insurance products
How can insurance technology leaders respond rapidly to changes in business strategy and the need for portfolio remediation? This guide focuses on how insurers can deliver products at scale, across all lines of business by establishing a new cloud-based operating model.
Blog: Artificial intelligence & machine learning in insurance
As the insurance industry continues to realise the value of AI, new applications for the technology will be employed for continual enhancement of the customer experience. But what is the best way for insurers to get started with these game-changing technologies? Read this blog to find out more.
The ten commandments of P&C core solutions
Property and casualty insurers need a PAS core system that can meet customer expectations while at the same time, conforming to changing regulations. Where do you start? Follow Sapiens’ ten commandments of P&C core solutions (policy administration systems) and you can’t go wrong.
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Towards smarter, efficient and trusted insurance marketplaces through computable contracts
How can computable contracts and distributed ledger technology benefit insurers? This content examines the applications of computable contracts in the insurance industry and the way forward for enterprises in integrating computable contracts to achieve greater transparency and process efficiencies.
How customer communications management systems create better customer experiences
Effective communication is the foundation of any solid insurance customer experience initiative. This blog highlights how customer communications management software leverages the best of digital insurance functions to improve all aspects of the customer experience.