Business Performance Management
392 whitepapers and resources
Business Performance Management
X-industry automation best practice series - Learn how Eversource Energy is boosting customer and employee engagement using automation
Industries outside insurance are often more willing to share experiences with technology, so Blue Prism is sharing stories from customers that are relevant for insurance. This case study highlights how Eversource Energy used intelligent automation to deliver $15m in value back to the business.
Positive results in a difficult year
In this video, ARAG's Managing Director, Tony Buss, talks about some of the specific challenges that the company had to overcome in 2020 and how the business still managed to grow and earn a profit, despite them.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Spotlight: Insurance apprenticeships
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
Spotlight: Embracing evergreen technology
Staying ahead of the technology game delivers so many benefits and insurers are constantly looking out for what’s new. This spotlight focuses on how evergreen technologies can help insurers to develop new products quickly, attract new talent into the industry and reduce costs.
Infographic: How digital brokers drive growth
A digital brokerage delivers faster growth because technology automates selling and servicing to identify new business opportunities quickly, whilst also ensuring profitable relationships with customers are maximised. View this infographic to find out more.
Infographic: How digital brokers are more efficient
A digital broker delivers greater efficiency because technology automates the majority of the manual, time-consuming tasks required to run the business. View this infographic to find out more.
How data and analytics are transforming the insurance market
The insurance industry has become more competitive every year and those insurance companies who can improve their business practices through the use of data and analytics will be the winners. This blog highlights how data and analytics are transforming the insurance market.
Claims spotlight: Selecting the right TPA partner - Sourcing
When it comes to working with a third-party administrator for property claims, how far should an insurer go? This spotlight focuses on the options available to insurers and some key factors to consider when selecting the right TPA partner.