Drones and their role in claims

Using drones may seem either a little futuristic, something for hobbyists, or an extreme way to get a selfie, but the fact is that they have already become a part of how we deal with claims - particularly larger more wide-reaching ones. They also pose a question around the risks they present themselves - and how insurance policies can adapt, or new ones be created, to take them into account.

In this article, Alex Jones, Head of Media & Public Relations, Zurich UK, discusses drones and the part they are already playing in the claims process.