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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
Digital platforms: Delivering the ultimate digital experience
Delivering the ultimate digital experience for insurance customers is one of the top priorities for insurers. In this video, Brian Pierz of The Hartford Insurance Group talks with SMA's Karen Furtado about key considerations for delivering market leading digital experiences to customers.
Video: Insurers' top five imperatives for 2021 and beyond
Guidewire surveyed P&C insurers to identify their top strategic imperatives. In this video, industry analysts discuss insurers’ top five imperatives for 2021 and beyond.
Video: How Berkshire Hathaway Specialty Insurance exemplifies the new standard in commercial insurance
In this in-depth and personal interview, Duck Creek Technologies’ CEO Mike Jackowski and Berkshire Hathaway Specialty Insurance’s CIO, Jamie Roser reflect on the journey BHSI has taken and what it means to be a modern, flexible P&C insurance company.
Video: Insurer Old Mutual on technology-supported customer experience and business reinvention
In this video, Tags Moodley, Chief Customer Experience Director at Old Mutual talks through the organisation’s reinvention from a 176 year old company to a 24 month old start-up and how this technology-fuelled journey has helped the insurer to continuously improve its customer experience.
AI-powered predictive analytics’ impact on claims
In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about how AI-powered predictive analytics are impacting claims.
Webinar: The digital innovation gap
This webinar focuses on how companies can change their culture by increasing the level of digital curiosity in their organisation, leading to digital success.
Video: Customer centric insurance - See the life not just the policy
There’s more to customers than just their insurance policies. In this video, Paul Ridge, Head of Insurance, SAS UK & Ireland, discusses how SAS can help your business transform to a customer centric model and begin to really understand the life behind the policy.
Podcast: Future focus 2030 - The future of motor
In this podcast, Jonathan Swift, content director, Insurance Post, Chris Sawford, director, Verisk Claims and Niall Kavanagh, managing director, Verisk Ireland discuss what the future holds for motor insurance and a possible road map between now and 2030.
Video: Leading the way with SaaS
In this interactive Q&A video, Michael Jackowski, CEO at Duck Creek and Chris Griffith, CIO at UPC Insurance discuss how insurers can leverage SaaS to innovate faster, capture opportunities and exceed customer expectations.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.