Technology Trends
1397 whitepapers and resources
Technology Trends
After the storm: As the UK economy pivots for a post-Covid, post-Brexit Britain, can mainstream insurers close the agility gap?
Government plans to unlock the British economy will have deep implications for property and casualty insurers. This white paper focuses on how a more innovative economy, changing consumer needs and heightened competition will reshape market dynamics and accelerate the need for advanced analytics.
The rise of the pandemic fraudster
The Insurance Fraud Bureau reported one insurance scam every minute in the UK during the pandemic. This content sheds light on the rise of the pandemic fraudster, the new challenges facing counter-fraud teams and what insurers can do now to win the fight against fraud.
Video: Simplifying the user experience
Consumers of all things, including insurance, demand simple user experiences in all they do. Watch this video to discover how at Applied we are simplifying users’ experiences with both your staff and customers in mind.
Driving operational excellence in insurance through automation and digitisation
In part one of this webinar, panellists from LV=, SCOR and Blue Prism discuss how technology and automation have played a positive role in supporting their businesses. The panel also discuss how technology is helping insurers use data more effectively and their personal experiences of automation.
Report: Transforming general insurance
The Insurance Network and Guidewire conducted a survey and panel discussion to establish the major drivers setting technology strategy in UK general insurance and to identify current key challenges in digital transformation. This report provides a summary of the survey results and panel discussion.
Spotlight: Combining the human touch with technology to meet the needs of insurance customers
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.
Spotlight: Better, faster decision-making
With insurance evolving at an unrivalled pace, the nature, frequency and severity of risk has changed. This spotlight focuses on how insurers can adapt quickly to this new environment by leveraging smart loop analytics to make ‘brilliant’ decisions.
Beyond the use case: Best-in-class digital insurance
What does leading-class digital insurance look like today and how can insurance companies improve their digital experiences and customer engagement? This report sheds light on two models of customer-centric value and how to achieve leading class digital insurance offerings.
Three innovation strategies seen in Europe
Using the right modern technology ingredients to improve the customer journey and drive business growth is vital for the future success of the insurance industry. This blog sheds light on three innovation strategies which have been adopted in insurance markets in Poland, Scandinavia and Italy.
Insurance customer relationships: Making a great first impression
How can insurers and brokers create meaningful and long lasting customer relationships in a digital world? This content focuses on how onboarding sets the tone of insurance customer relationships, top tips for creating a positive first impression and using technology to complement human contact.