Technology Trends
1397 whitepapers and resources
Technology Trends
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management. This blog sheds light on the top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
A conversation with ChatGPT on insurance use cases
As insurers continue to focus on providing more humanised experiences, generative AI technologies such as ChatGPT will likely play a role in the way that people, businesses, and insurers interact. To find out more, Duck Creek’s Rob Savitsky interviewed ChatGPT directly.
Insurance Taskmaster: Winner revealed
Having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner. In this season finale the winner of Insurance Taskmaster is revealed.
Corporate earthquake risk: The potential for building-specific risk transfer
Corporations can face costly losses after an earthquake, but insurance is becoming more expensive. As more corporates choose parametric earthquake insurance to cover their exposure, this report looks at how parametric earthquake insurance works and how sensor technology works to trigger policies.
Insurance Taskmaster: Insuring driverless flying taxis in Milton Keynes (2042)
The contestants are thrown forward to 2042, where a driverless flying taxi pilot is about to start in Milton Keynes. Watch this episode to find out how the teams fare as they bid to win the insurance and risk management contract for the pilot.
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. In this podcast, Duck Creek’s Rob Savitsky and Scott Field chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.
The evolution of ransomware - a cyber claims perspective
For brokers, it’s more important than ever to advise your clients on the risks that can lead to ransomware. In this article, Coalition's claims in-house counsel, Kirsten Mickelson, talks through the evolution of ransomware and provides an insurance claims perspective on ransomware and its impact.