Legal
357 whitepapers and resources
Legal
Service first
This short blog outlines how research conducted by the Institute of Customer Service (ICS) has provided ARAG with vital feedback to monitor service levels over time and measure performance against similar businesses.
Intelligence: Sustainable planning
With new measures being introduced to facilitate resilient repairs, this article investigates whether these steps go far enough to help insurers and their customers when faced with building claims.
Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG’s Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
Employment practices liability: Getting back to business?
The disruption to working practices following the Covid-19 pandemic has prompted major upheaval in the employment practices liability market. This content focuses on how the EPL market has been impacted, and the implications for brokers and their clients.
In-depth - Legal expenses insurance: A legal rollercoaster ride
With the effects of Covid, the war in Ukraine and Brexit rearing their heads, legal expenses insurance has moved into the spotlight. This content highlights the factors which are driving an increasingly litigious landscape and how legal expenses cover provides value in volatile times.
Working for ARAG - Emma Wilson
In this video, ATE Account Manager, Emma Wilson, talks about her skills and experience and why she wanted to join ARAG.
ARAG data provides clinical injury insight
ARAG relies upon a wealth of data, gathered over decades, not just to make underwriting calculations about a given product or scheme, but also in explaining those products to a court or in making representations to government. This blog highlights how ARAG data provides clinical injury insight.
ARAG defies pandemic challenges to report double-digit growth for 2021
Legal expenses insurance and assistance provider ARAG has reported its twelfth profitable year in succession, during which the company’s premium under management topped £50 million, for the first time. Read this blog to find out more.
Does mediation offer a route out of the justice crisis?
Following a decade of cuts and closures, the lockdowns and other limitations to legal processes caused by the pandemic have lengthened the backlogs of cases that were already plaguing the courts. This blog focuses on whether mediation offers a route out of the justice crisis.
Fixed recoverable costs in clinical negligence cases
Proposals to introduce fixed recoverable costs in lower value clinical negligence claims are intended to provide fairness for both claimants and defendants and reduce the cost of claims against the NHS for medical malpractice. In this video, ARAG’s Emma Wilson discusses the latest proposals.