Brokerage Management
807 whitepapers and resources
Brokerage Management
Distribution channel partnerships - tales from a broker
This podcast discusses what insurers should be thinking about as they approach partnerships with their distribution channel. Topics covered: the impact of technology on the broker channel; the importance of the human touch; opportunities to provide more preventative guidance to consumers.
How brokers can outsource their motor claims process and still stay in control
Many brokers are choosing to outsource their motor claims process to free up valuable time. This content provides some top tips for brokers on how to outsource motor claims processes whilst retaining complete visibility and control over costs, quality of service and customer satisfaction.
Broker Week: The dos and don'ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do brokers achieve that goal? And where are brokers most likely to come unstuck? This article investigates.
Infographic: Driving innovation in the digital ecosystem of insurance
Established and inflexible workflows continue to frustrate customers in ways the insurance industry can no longer hide from. This infographic highlights four forces shaping the future of the industry and how brokers can tap into a digital ecosystem of insurance to drive innovation.
Digital technology adoption survey: Six key insights for brokers
1,819 independent brokerages across the UK, Ireland, U.S., and Canada participated in the 6th Annual Applied Digital Broker Survey. Based on the survey results, this content shares six key insights about digital technology adoption within the broker market and the market forces driving change.
Does the insurtech sector offer brokers a land of opportunity?
The insurtech sector appears the only place to be – so no wonder new entrants continue to take the plunge. However, are regional brokers part of this inviting picture? Or should more dive in, or at least dip a toe in the water? Read this article to find out more.
Why selling isn’t the only option for insurance brokers
Many insurance brokers are currently thinking seriously about their broking business and the future. This article considers the options for brokers who want change but don’t wish to offload their business.
Embedded insurance: Building customer-centric insurance distribution using APIs
By embedding insurance into customers’ everyday transactions, it’s possible to make insurance products more visible whilst streamlining the purchasing process. This content highlights the opportunities for insurers to collaborate with an ecosystem of partners to gain access to new customer segments.
The challenge to build back better - as trust in insurance drops
Exclusive research for Insurance Age by Consumer Intelligence has revealed another fall in the public’s trust in the insurance industry. This article sheds light on the survey results, how consumer sentiment is changing and why experts can see a route to a brighter future.
Commercial motor - the ongoing threat of fraud
At a recent roundtable hosted by Insurance Post, in association with CRIF Decision Solutions, counter-fraud specialists discussed the ongoing threat of fraud in the commercial motor space. This article provides a summary of the key discussion points and how commercial motor insurers can respond.