Fraud
187 whitepapers and resources
Fraud
Putting the I in AI
Decisions typically made by humans can now be made or enhanced using widely available AI tools. While AI promises to transform the insurance industry, implementing these technologies to enable touchless claims still has its challenges. Download this ebook to find out more.
Discovering dishonesty: Keys to detecting dishonest behaviour and driving change
Providing a supreme customer experience is an important differentiator for insurers. However speeding up processes can offer opportunities for ill-intentioned customers to exploit insurers’ systems. This content focuses on how insurers can identify and appropriately deal with dishonest customers.
Demystifying artificial intelligence in insurance
Artificial intelligence is one of the key topics in every insurer’s discussions, but what technologies are considered part of AI and how can they applied to the world of insurance? This ebook sheds light on how insurers can leverage AI to improve performance.
Trust your customer: Increased digitisation asks for safe real-time underwriting decisions
In an era of rapid technological change and impatient insurance customers, this e-book focuses on how insurers can develop a well organised system of risk analysis and fraud detection, whilst also ensuring that the vast majority of customers receive better service.
Future focus 2030: Personal injury
In the second of a new monthly series, Verisk and Insurance Post look into the future at how the insurance market might change between now and 2030. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed the personal injury process.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Fire is never a gentle master: What we’ve learned from previous crises on the rise of insurance fraud
This content sheds light on insurance fraud trends during previous crises, the factors driving SME fraud during the current crisis and why now is the time for insurers to invest in solutions that could save them from paying out fraudulent (fire) claims in the post-Covid period.
How to get continuous value from your IT systems: The value cycle methodology
New fraud schemes develop quickly, making it hard for insurers to stay ahead of the fraud game as solutions quickly become outdated. This whitepaper explains what the value cycle methodology entails and how it can help insurers make their fraud prevention project(s) an ongoing success.
Fraud detection: The build versus buy debate
Is it better to develop the technology you require for your business operations yourself or to obtain it elsewhere? This whitepaper focuses on automation and digitalisation within the insurance sector, specifically analytical solutions for automated risk management and fraud detection.
The biggest fraud challenges for insurance companies
Fraud should not be tolerated. Honest insurance requires automated fraud detection and a fraud fighting culture. This ebook focuses on four top challenges when it comes to fighting insurance fraud and how they can be overcome.