Claims
463 whitepapers and resources
Claims
Three in four UK insurers favourable to household claims contributory data enhancements
Around 50% of UK home insurers currently find value in data enrichment and the principles of contributory data, whilst 75% are favourable to household claims contributory data enhancements. This blog highlights some of the key findings from the LexisNexis Risk Solutions Home Insurers Study.
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Connect the dots on claims management: How intelligent automation can transform claims to create a better-connected insurance enterprise
Claims processes form a matrix of touch points with differing demands and data requirements. This ebook looks at the ‘dots’ that form steps in the claims process, and how intelligent automation can connect them to create efficiencies, streamline processes and provide a better customer experience.
The importance of ATE insurance in a high-value clinical negligence case
In this video, Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice.
Finding a new gear: Controlling motor claims costs through automation technology
In this webinar, an expert panel discuss the potential for motor insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor claims process, starting with electronic first notification of loss.
FOIL Update - Business interruption test cases
This FOIL Update focuses on the Supreme Court ruling that dismissed appeals against a High Court judgment on insurers paying out in Covid-related disruption on business interruption insurance policies.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
Embracing claims digital transformation - focus on outcomes
Claims are one of the few opportunities insurance carriers have to deliver a positive, impactful customer experience, build customer loyalty and collect valuable data to help improve operations. This article focuses on the benefits of embracing claims digital transformation.
Claims processing improvements - What's left to do?
Improvements made to the insurance claims process can come to a screeching halt if, at the end of the process, the claimant still has to wait for a paper check in the mail. This blog highlights the valuable reasons to migrate away from paper checks in order to improve the claims payment process.
Cyber: Unlocking opportunities for insurers and brokers in a shifting market
The Cyber Risk Survey conducted by Post in association with CyberScout provides some great insight into claims activity and changes in the cyber landscape. This spotlight sheds light on how insurers and brokers can help their customers to assess and mitigate potential risks to their businesses.