Claims
494 whitepapers and resources
Claims
Making property claims as simple as one, two… three!
Property claims do not have to be complicated. From eFNOL to claim settlement, there are tried-and-true digital tools that simplify the customer experience, reduce costs, speed up cycle time, and, most importantly, improve customer satisfaction. Download this short blog to find out more.
Delivering successful claims transformation in the London market
This year’s London Market Claims conference brought together claims experts from across the London market value chain for a day of panel discussions and workshops to discuss how we can enable positive change across the market. This report provides a summary of the key themes discussed.
Four key points to consider when choosing a texting platform for insurance
Insurers know that the customer claims journey needs to be improved and are tackling some of the complexities by offering texting - a more empathic, simple, and convenient communication channel. This blog focuses on four key points to consider when choosing a texting solution for insurance.
Your guide to underwriting and claims insurance fraud
Over the past 18 months, claims and fraud teams have encountered various challenges posed by remote working and rapidly changing operating conditions. This guide sheds light on the latest fraud trends and the smart detection tools available to help insurers stay one step ahead of fraudsters.
Great uncertainty following the pandemic but silver-linings highlighted in clinical negligence roundtable
The impact that the pandemic has had on clinical negligence cases and after-the-event insurance was the subject of the latest in ARAG’s Talk with the Experts series. This blog provides a brief summary of ARAG’s recent roundtable discussion and some of the key points raised.
IFB & SAS: Beating insurance fraud together - A path to smart fraud intelligence and investigations
IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Must-see insurance software solutions in 2021
Many critical functions of the insurance industry including claims, billing and underwriting have become automated and highly reliant on software solutions. To help insurers sort through the seemingly endless possibilities, this blog sheds light on the leading insurance software solutions for 2021.
Intelligent lead pricing: Helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. This content sheds light on why underinsurance among SMEs is a growing problem and how improving intelligent lead pricing can help SME obtain sufficient cover.
Five essentials for delivering a modern claims experience
Today’s policyholder expects a fast, frictionless and transparent claims experience. How can insurers proactively engage policyholders and optimise claims workflows? This content focuses on five essentials for delivering a modern claims experience.