Business Management
2037 whitepapers and resources
Business Management - White papers related to Business Management
Why insurers are rethinking homegrown core systems
The pace of change in insurance continues to accelerate and keeping up remains a challenge for insurers. This blog highlights three high level trends, and why insurers need to rethink their homegrown, legacy core systems in order to navigate these trends, or face dire consequences.
Legal expenses insurance - how brokers can sell “peace of mind”
It might be expected that brokers looking to sell ancillary insurance products to UK businesses are facing customer resistance. One sector that is firmly rebuffing this expectation is that of legal expenses insurance. This content highlights how brokers can sell “peace of mind” to UK businesses.
How the end of upgrades will enable more humanised experiences
This blog provides examples of humanised experiences across the insurance lifecycle and how continuous updates in SaaS core systems will make it easier to enable insurers to define the humanised experiences of the future.
Unlocking the potential of commercial lines insurance part two: Specialty commercial lines
From cyber risks and financial lines, to product liability, art and marine insurance coverage, the global specialty commercial insurance market has witnessed substantial growth. This blog highlights four ways insurers are unlocking the potential of specialty commercial lines insurance.
Global consumer insurance insights: Building a benchmark to bring insurers closer to consumers
The 2023 Global consumer insurance insights survey reveals strong demand from global consumers for humanised insurance purchasing, switching and communication experiences through digital channels. This blog highlights some of the key findings from Duck Creek Technologies’ latest research.
Unlocking the potential of commercial lines insurance part one: SME and motor
The landscape of commercial lines insurance has undergone significant changes in recent years, presenting both opportunities and challenges for insurers. This blog delves into the highly competitive world of commercial SME and motor insurance.
The case for humanised insurance
Over the last decade, insurers have focused heavily on data and analytics, automation, and digitisation. Perhaps overlooked is a better connection to people. This blog highlights why now is the perfect time for the insurance industry to focus on experiences and the case for humanised insurance.
Surge in synthetic ID and Al fraud threatens UK insurance
The UK insurance sector continues to experience a surge in fraudulent activities, leading to significant losses for insurers. Oleg Zadalia, principal solutions consultant for LexisNexis Risk Solutions, explores the most critical findings from the Insurance Post Fraud Survey Report 2023.
AI in insurance: Potential risks and benefits
As insurers strive to stay ahead of fraudsters, artificial intelligence is emerging as a formidable weapon. This content sheds light on the profound impact AI is having on the insurance industry, leveraging AI for accurate risk assessment and fraud detection, as well as AI risks for insurers.
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle. This content sheds light on seven performance indicators that can often signal if an insurer’s customer engagement and communication strategy is working.