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Guidewire's approach to predictive analytics, part six: Enabling a smart core system
It has been difficult for the insurance industry to formulate a proper vision for their use of predictive analytics. This final instalment considers what it means to have a vision around predictive analytics and how this can change a company’s corporate vision.
Guidewire's approach to predictive analytics, part five: Monitoring
Even good predictive models can begin to deteriorate over time as the data on which it is based gets older and older. Part five of this blog series considers the unique needs of monitoring operationalised predictive models to ensure they remain fit for purpose.
Guidewire's approach to predictive analytics, part four: Implementation
Without embedding a predictive model into a relevant business process, all the work and cost put into predictive analytics will be for nothing. Part four of this blog series considers the unique needs of implementing predictive models into insurance business processes.
Breaking barriers in mobile customer onboarding
With consumer expectations growing, enterprises must strive to provide simple and intuitive ways to register or sign-up for services. This e-book focuses on how organisations can improve mobile customer onboarding in order to strengthen customer loyalty within the crucial first touchpoints.
Covid-19 and insurers: Is it business as usual or business badly disrupted?
Duck Creek Technologies canvassed the global re/insurance industry’s views and experiences of the Covid-19 pandemic crisis from an internal perspective. Based on the survey results, this report explores the true impact of Covid-19 on the insurance industry and its operations.
Insurance predictions for 2021: A year of new risks and renewed collaboration
In this Q&A, Jeffrey Skelton, Managing Director, LexisNexis Risk Solutions, Insurance, Europe, discusses the current insurance industry landscape, how insurance has evolved over the past 12 months and the current challenges facing the industry, before sharing his predictions for 2021.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
Before and after Covid-19: Reimagining work with automation
The old way of working has gone forever, and we are entering a new normal. Based on research produced by Blue Prism in association with CIONET, this report focuses on the contrast between work in the pre and post Covid era and the change imperatives facing the C-suite.
Guidewire's approach to predictive analytics, part two: Data strategy
Predictive analytics holds tremendous potential to transform insurance operations, but data strategies need to be aligned with the requirements of actuaries and predictive modellers. Part two of this blog series focuses on the unique needs of predictive analytics with respect to data.
Identifying the right tools for a better insurance customer experience
In an attempt to deliver the ultimate customer experience, insurance leaders are investing in new technologies to automate and accelerate processes. This seven step checklist explains the critical tools of process-targeted automation, so you can invest wisely and drive maximum results.