Aggregator assessment: Spring summary

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Since the last IGO4 report in autumn 2013, the motor market has remained soft, with rates falling every quarter for almost three years. This is partly because many insurers had banked their upsides from the Legal Aid, Sentencing and Punishment of Offenders Act before the ink was dry on the much‑heralded claims process changes.

However, a soft market does not necessarily equate to bad news for aggregators, which capture 60% of new business in motor.

In his spring analysis, IGO4's Tom Cooper examines the potential outcomes of the investigation into MFN clauses and highlights the difficult relationship between aggregators and brands.