In household insurance we trust

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What are the top issues facing household insurance customers? Post in association with the Chartered Insurance Institute has asked a panel of consumer champions what they think the main problems are – and then asked insurers what they are doing about it. Download this article to find out more.

Topics covered:
• Uncertainty over cover.
• Auto-renewals.
• Lack of simplicity and clarity.
• Overinsurance and underinsurance.
• Consumer champions’ personal bugbears.