This study was commissioned by the Association of British Insurers (ABI) and supported by the Insurance Fraud Enforcement Department (IFED), the City of London Police and what was the National Fraud Authority. There were two general aims: to better understand how insurance fraudsters approach their offending; and to generate insights on the strengths and weaknesses of insurance fraud prevention approaches.
The first section of this report begins with a review of previous work on insurance fraud to summarise the current state of knowledge. It then moves on to report insights from fraudsters themselves. In the second section the findings from interviews with 10 opportunists are outlined, and in the third section four mini case studies are presented based on interviews with four people who played very different roles in relation to insurance related crime.