Think you don't need customer communications management? Your clients may disagree.
Are you an Independent Software Vendor (ISV), software provider or software developer who targets vertical markets such as government, insurance and finance? Do your clients depend on document output as the core of their business processes?
This white paper will help you guide you through the process you should consider to identify, evaluate, price and integrate a customer communications component into the applications you currently provide to your clients.
• Adding customer communications management to your portfolio.
• From data to delivery.
• The importance of document output.
• Putting business users in control of their documents.
• The advantages of outsourcing.