Video: Metro Bank – Driving a unique employee and customer experience in Retail Banking with Ciber

The UK's first new retail bank in 125 years has invested in Microsoft Office 365 and Microsoft Dynamics CRM to drive a unique employee and customer experience that combines the traditional values of face to face service in-store with efficient business processes to offer simpler, more convenient banking to customers.

Exchange and SharePoint provide a strong foundation for collaboration; Lync and Yammer extend this into instant messaging, video conferencing, integrated telephony and enterprise social media, and Dynamics CRM Online unifies all customer information into a single view of all customer interactions.