Five ways to prepare for insurance industry transformation

The insurance sector is built on relationships: the face-to-face meetings, the in-person, highly personalised assistance, and—above all—the handshake. So why, one may wonder, would leading insurance organisations be investing in relationship management solutions?

Given the various reasons organisations pursue technology solutions, this paper looks at the trends driving technology use and outlines five ways to prepare for insurance industry transformation.

Topics covered:
• Competing in the soft market.
• Providing real-time access to essential information.
• Increasing profitability.
• Taking the first step to transform the business.
• Leveraging mergers and acquisitions to integrate business.