In this annual survey of FTSE 250 corporate insurance buyers by StrategicRISK, FM Global was ranked the top overall insurer in a very competitive market. More than that, FM Global was rated number one in all of the survey's eight dimensions of service.
In a final question, buyers were asked what aspects of service most insurers can improve upon. The common themes were "understanding their business" and "partnering with the right people in the organisation". Key aspects of the FM Global business model.
These results are reflected in the average annual FM Global client retention rate of 95%.