Marine and transport insurers insight report 2011: Executive summary

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The Insurance 360 Marine & Transport Insurers Insight Report 2011 is based on 2,272 performance grades and 800 frank, informed comments from 104 bona fide UK Marine & Transport broking specialists. The report ranks and profiles each of the leading 13 Marine & Transport insurers in the broker market on five core aspects of service - new business, calibre of underwriters, documentation, renewals and claims handling - and on service overall. It also provides rankings and assessments of their performance in online technology, development support and overall claims to market leadership.

This executive summary lists the performance ratings of the 13 Marine and Transport insurers, based on brokers' feedback and gives a brief analysis of each insurer's performance.