ARAG has worked closely with the FCA throughout their work on the market study of add-on insurance. This two page article provides a brief summary of the FCA's findings, including four proposed remedies intended to make the market fairer for customers before detailing ARAG's position on the "opt-out" method of sale and the value of including legal expenses insurance cover in policies.
• Banning opt-out sales.
• FCA remedies to improve customer outcomes.
• ARAG's thoughts on the FCA's final report into add-on products.
• Making legal expenses visible while adopting a mandatory method of sale.