Brokers build their reputations on their skills in negotiating, sales, building relationships, customer care and sector knowledge. They tap into a range of soft and hard skills, not all of which can be learned from a textbook. Despite the variety of roles on offer, getting talented young people to choose broking as their career path remains a challenge for the industry in some areas.
To understand how the broking sector could improve its appeal to prospective employees and more successfully compete with other job markets, we surveyed a selection of young brokers about their experiences of the industry. In the first of four instalments, young brokers explain how and why they chose insurance broking and their first impressions.